Error: "not sufficient permission for this action on this page?"

If you have added your page to CommentGuard and are being asked to Refresh your access token you could see the following error when hovering over the "Refresh your access token" error badge:

(#200) User does not have sufficient administrative permission for this action on this page. If the page business requires Two Factor Authentication, the user also needs to enable Two Factor Authentication.

This Meta API error is returned when you try to connect a page to CommentGuard through a Facebook profile that doesn't have sufficient permissions assigned to it in the Business Manager.

To resolve this:

  1. In the Business Settings page of the Facebook Business Manager Suite, make sure your FB profile is assigned "Full control" of the pages and ad accounts you'd like to use with CommentGuard.
  2. Verify if the business requires Two Factor Authentication, and if so make sure to enable it.

After completing these checks, refresh your access token to grant our app the required permissions.

Still need help? Contact Us Contact Us