Why are there some comments I can't delete?

When trying to delete a comment, it's possible you're seeing the following error:

This means that CommentGuard can't delete your comment because Facebook returns this error when trying to delete it. It occurs for a small percentage of the comments we process every day. 

Sadly there isn't anything we can do to resolve this issue, because it's caused by a bug in Facebook's API. We found that this is a known issue that is acknowledged by Meta and which is reported often in Meta's developer forum. We're tracking the main bug report for updates.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us