Why does CommentGuard lose access to my account?

There are various reasons why access tokens expire and CommentGuard loses access to your Facebook and Instagram account: password changes of linked FB accounts, Facebook logouts for security reasons (logins from unfamiliair locations for example) and more.

We will always notify you when we receive such an error when trying to perform an action on your behalf, but sadly there isn't anything we can do to prevent it from occurring.

The solution is always to refresh your access token.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us