Can I transfer ownership of my CommentGuard account?
Yes, you can transfer ownership of your CommentGuard account to another person.
Each account has one designated owner who manages the Stripe subscription and billing, while supporting multiple administrators, managers, and moderators.
To transfer ownership, contact our support team with the current owner's email address and a new, unique email address for the new owner. Our team will process this change in both our system and Stripe.
After the email address is updated, the new owner can reset the password using the "forgot password" link on the login page. Once the password is reset, they can log in and manage the account.
Note: If the previous owner had multiple accounts, you need to provide a unique email address for each account you want to transfer.