What does the "Needs reply" label mean?

The green Needs reply label helps you identify comments that likely require a response.

When CommentGuard processes new comments, our AI automatically analyzes each one to determine if it needs a reply.

To focus on these priority comments, click Filters > Intent > Needs reply in your dashboard. This feature helps ensure important engagement opportunities aren't missed.

Users can also customize the prompt that our AI agent uses to determine which comments receive this label, allowing you to fine-tune the system to your specific needs.